Office Policies & Procedures

When To Call Us And Our Voicemail Procedures

If you are a client, we are accessible to you during normal business hours and after business hours in emergency situations. If you have an emergency involving your children or spouse that requires immediate attention at anytime, you must call 911 and obtain the assistance of appropriate law enforcement personnel.

If you call our office and we are not able to take your call, it is essential that you leave a message. Voice messages are recorded and transmitted to us by emailed for immediate access, and we will respond as soon as possible. In most instances, the quickest way to communicate with us regarding your case and receive a quick response is by email.

Understanding Your Case's Timeline

We give time and attention to you and to your case. You will not be neglected. However, it is important to understand that all cases involving Divorce and Family Law take time, often a great deal of time, to complete. Furthermore, all Divorce and Family Law matters rise and fall on the ladder of priority depending on what stage the case is in.

Each case is driven by various deadlines imposed by the court or under the Texas Rules of Civil Procedure and the Texas Rules of Evidence. As each case proceeds from start to finish, it will go through periods of intense activity and periods of relative inactivity. This is entirely normal and is to be expected. At times, your case will be our top priority and at other times another person's case will be our top priority.

However, every client and every client's case is equally important. If you do not happen to hear from us for a few days or for a week or two, or more, it is not because we do not care about you or your case. If you become concerned or worried about what is going on with your case, or if the other party does or says something that causes you to become concerned or worried about something, please call our office and send us an email, and we will respond as soon as possible.

We also ask that you recognize that the time we spend with you requires that we balance the work that needs to be done in your case against the cost and expense to you in terms of legal fees, and case-related expenses. We wish to focus on what needs to be done in your case in order to represent you properly, and avoid spending what amounts to unnecessary time often adding significant additional legal fees.

Dealing With The Emotional Aspects Of Divorce And Other Family Law Issues

Finally, we wish to mention that Divorce and Family Law matters can be, and often are, among the most expensive matters an attorney can handle, due to the emotional aspect of each case as well as the fact that most people have had little experience dealing with attorneys and the legal process.

In some instances, people may be dealing with such emotional difficulty that his or her case may require more time and the added expense is necessary not so much because of the legal issues themselves but just to help the client cope with the process. In some instances people going through a divorce or other family law matter, may need to have the assistance of a competent mental health professional in order to deal with the emotional pain and upheaval. If that is the case, there is absolutely to for you to be embarrassed.

Going through a divorce or having to deal with other family law matters can often cause a great deal of emotional pain and upheaval; and, if that is the case, we encourage you to seek the assistance of a competent mental health professional who can help you.